​

Business context

​

• Company size of 70 employees

• Resignation of the Payroll and Benefits Manager. Management decided to replace her the employee with an HR Consultant specialized in benefits

 

Mission

​

• Fill the position of Benefits and Pension Consultant

                                                   

Mandate duration

​

• One-year, renewable / 20 hours weeks

 

Resolved issues

​

• Ensured sound administration of benefit programs such as group insurance, pension plans, short- and long-term disability as well as employee well being, including supplier management

• Secured the production of payroll

• Reduced claims processing backlog

• Optimized efficiency and productivity of employees by providing a training on latest techniques and processes

 

Gahnic's service offering

​

• Manage the depatment

• Take charge of daily tasks in short notice

• Document and create new operational procedures if required

• Stand-in as a technical resource for payroll and benefits/retirement related matters

• Ensure the production of the payroll

 

Method used for remote work 

​

• Remote connection via VPN connection (provided by the company)

• Account and login provided by the company

 

Gahnic's added value

​

• Expertise and knowledge of the business sector

• Nearly instantaneous availability made possible by our REMOTE SERVICES

• Quality and prompt accessibility of our services for employees and managers; quick resolution of issues, skillful and knowledgeable advice for each and any situation

• Documentation and creation of existing and new operational procedures for production schedules

• Advise on best practices to be implemented and supervise in order to optimize the efficiency of the sector

 

Value delivered to the client

​

• Easily & rapidly resolved issues caused by unplanned labor shortages

• Improved social climate by resolving many outstanding cases

• Tailored support offered from a specialist to ensure compliance with the employer's legal obligations

• Maintained focus on the business rather than on the issues

• Peace of mind by entrusting specific work to a resource specialized in the field

 

In addition: Decision making reports were offered to the client in order to help them manage their employee benefits prior to their configuration